- General Policy
- Student Cancellation Policy
Chikly Health Institute (CHI) Mission Statement
The curriculum offered through the Chikly Health Institute (CHI) provides continuing education courses directed toward excellence in the advancement of manual therapy. Our goal is to share knowledge through the highest professional teaching standards and to enhance therapeutic skills for structural relationships with techniques based on our clinical experience. Our innovative approach to evaluation and treatment provide clarity, precision and anatomical detail to encourage proprioceptive communication for the entire body. We are dedicated to help the clinician receive a clear message from the body in order to create exceptional results for their patient's health and well-being.
The Chikly Health Institute (CHI) is managed for numerous programs and services by local or international sponsors.
If you paid another company, including IAHE, or any other organization, for a CHI program, class, product or service, please do not contact CHI but refer directly to this other organization for any information, cancellation and all applicable policies.
CHI is simply providing an educational service. CHI is not responsible in any way, including financially, and under any circumstances, for any liability related to, but not limited to, services, material, asset or money given to any another organization directly or indirectly, through mail, internet, phone, in person or in any other way. Please always contact this organization for any services or policies related to programs, services, material or education provided by CHI, including reimbursement, or transfer of money.
Due to the litigious society in which we live, please refer to "Attendance Disclamer" below. Recipient accepts and voluntarily incurs all risks of any injuries, damages, or harm which arise during or result from any activities of or services provided by CHI or its acting instructors.
Please mail any request to:
Chikly Health Institute (CHI)
8924 E, Pinnacle Peak Rd, Ste G5-248
Scottsdale AZ 85255 USA.
Tel: 1 480 999-0808 or 1 888 333-1055
Code of Ethics and Conduct
As a practitioner using therapies taught through the Chikly Health Institute you are expected to administer treatment protocols within your scope of practice, respect the code of ethics of your licensing or certifying body or locale that you practice in and adhere to the highest professional standards. Among these are the commitment to provide quality therapy, emphasizing the needs of the client, to all persons without discrimination, to seek educational opportunities to enhance therapeutic skills, to respect each client's right to privacy, and to accept the responsibility to do no harm to the physical, mental and emotional well-being of self, clients and associates. Additionally, you are expected to uphold and enhance the Chikly Health Institute reputation.
As a participant in educational seminars taught or sponsored by the Chikly Health Institute, you are expected to fully participate, arrive prepared, and conduct yourself in such a way as to personally and professionally benefit while respecting the experience of your peers. Students should use the classroom facility appropriately, limit practice to those therapies presented during scheduled class times, respect the feedback of the person you are practicing with and be courteous and respectful to seminar staff and other participants.
Participants are expected to take self-responsibility for informing Chikly Health Institute of any personal health issues or pregnancies in advance of class and with the teacher at the beginning of class. This may preclude a student from full participation at the discretion of Chikly Health Institute and/or the teacher.
Participant skills are assessed during the class by the teacher or teaching assistant in order to verify that they meet the requirements for satisfactory completion of a learning activity. If these skills are not satisfactory the participant may have to retake part or the entire class.
As a teaching assistant participating in educational seminars taught or sponsored by the Chikly Health Institute, you are expected to adhere to Chikly Health Institute Teaching Assistant guidelines and appropriately and fully support the teacher to enhance the students learning experience.
As a teacher presenting educational seminars taught or sponsored by the Chikly Health Institute, you are expected to appropriately support the curriculum as designed and approved by Chikly Health Institute. Additionally, you are expected to respect and support the students’ learning experience, teaching assistants and all seminar staff, maintaining clear and professional boundaries, while meeting or exceeding all learning objectives. Instructor will demonstrate high standards of professional conduct at all times, and not discriminate against learners on the basis of gender, age, socioeconomic or ethnic background, sexual orientation, or disability.
Certified Practitioners are expected to perform at an exemplary level, not only in therapeutic sessions, but to be ambassadors for the Chikly Health Institute and to enhance the professional integrity of the Chikly Health Institute community.Certification status may be revoked by the Chikly Health Institute for a breach in integrity, ethics or misconduct, or for any reason the Chikly Health Institute deems appropriate to dissociate with the student.
We value diversity in our workplace and by extension at our seminars and other events. we do not discriminate based on gender, color, race, ethnicity, national origin, religion, age, marital status, sexual orientation, gender identity and expression, disability, pregnancy, covered veteran status, protected genetic information and political affiliation.
If during a class managed by IAHE, you feel that your experience did not meet our standards and expectations, and you wish to discuss or remedy the situation, please email the details of your experience to us. Please include our full name, date and location of the incident as well as names of those involved.
CHI-Pak programs / IAHE Core-Pak Programs
The terms pertaining to pricing, discounts, special offers, and certification for a CHI-Pak programs or IAHE Core-Pak program are set independently by each Country, Sponsor or Satellite. When a person registers for a CHI-Pak or Core-Pak program in a country, the terms for that CHI-Pak or Core-Pak relate only to that country’s seminars. In some cases reciprocity may be allowed between countries, but in these cases, the person who wishes to use their IAHE Core-Pak or CHI-Pak programs in another country will be responsible for any differences in the tuition and fees. CHI is not responsible in any way under any circumstances for IAHE Core-Pak Programs.
The total cost for these programs may include city surcharges or taxes. The cost may also include any application fee, as well as pre-preparation information/material that may be sent to you via the confirmation information. The remaining amount is the tuition for the seminar. Prices are subject to change.
Participants Cancellation Policy
In most cases, tuition is fully transferable up to 7 days prior to the start of the class. Within 7 days, a $100.00 administrative fee will apply. Tuition is fully refundable up to 30 days prior to the start of the class. Refund requests must be made in writing.
Cancellation policies may vary for certain classes such as those held in Big Sur, California, taught by curriculum developers, dissection courses, limited enrollment courses, courses held outside North America or classes that are sponsored.
If these classes with different cancellation policy are held directly by CHI we will write a specific policy in the website and in the letter of confirmation you will receive.
If the class is sponsored please contact the sponsor directly (see their contact information in the class page) to get information about their cancellation policy.
Should they not complete the entire Core-Pak or CHI-Pak seminars, participants are subject to the standard cancellation policy and are simply responsible for the standard pricing of the courses they have attended.
CHI will not be held responsible for cancelled email addresses, non-functioning phone lines to make proper contact with registered parties for seminar change or cancellation notifications. Any individual that does not notify CHI of email, phone number or address changes will be responsible financially if any change in schedule, cancellations, or interruptions in scheduled event occur. Notification of any schedule changes will be communicated to the registered party no later than 30 days in advance of course start date, with exception in the case of natural disaster events.
Attendance to CHI seminars
As a practitioner using therapies taught through the Chikly Health Institute you are expected to adhere to the highest professional standards.
Scope of Practice
Attendance at Chikly Health Institute programs is not intended to be used as a hands-on license. You must work within your professional scope of practice and abide by the rules and/or laws that govern healthcare practices in your applicable region (i.e., city, state or province).
Insurance Reimbursement for Manual Therapies
Insurance reimbursement policies vary for manual therapies. If insurance reimbursement is an integral part of your practice, we encourage you to verify insurance acceptance for your profession in your state/locale.
Special Needs - American Disabilities Act (ADA) Compliance Policy
The Americans with Disabilities Act (ADA) gives Federal civil rights protections to individuals with disabilities similar to those provided to individuals on the basis of race, color, sex, national origin, age, and religion. It guarantees equal opportunity for individuals with disabilities in public accommodations, employment, transportation, State and local government services, and telecommunications.
The Chikly Health Institute will make reasonable accommodations for students with disabilities within the extent of the law. If special arrangements are required for an individual with a disability to attend a program, please inform us of any special needs at least 60 days in advance.
The Chikly Health Institute (CHI)
8924 E, Pinnacle Peak Rd, Ste G5-248
Scottsdale AZ 85255 USA.
Tel: 1 480 999-0808 or 1 888 333-1055
Email: [email protected]
Due to the litigious society in which we live, the following disclaimer is provided on the advice of counsel. Attendance at any Chikly Health Institute courses requires you to hold The Chikly Health Institute and their representatives, including its sponsors and international representatives, not liable and harmless from litigation for any injury, accident or undesirable effect that may occur at the meeting site, from their equipment, and/or from other attendees or staff.
This is to include, but is not limited to, faulty elevators, slippery stairs or walkways, falling light fixtures, breaking chairs, collapsing tables and pre-existing medical conditions. If you are more comfortable bringing your own equipment, including a treatment table, you are welcomed and encouraged to do so. The Chikly Health Institute and its representatives are also not liable for any injury, accident or undesirable effect that may occur due to any equipment another party, such as a fellow participant, may bring in. This is to include, but is not limited to, a treatment table that may be shared or be the cause of an accident or injury.
There may be certain pre-existing medical conditions that are contra-indicated for the course work you are attending. It is your responsibility to inform the staff of any pre-existing conditions prior to the course or the practice sessions.
It is also agreed that participation in CHI (Released Parties) events is voluntary, recipient accepts and voluntarily incurs all risks of any injuries, damages, or harm which arise during or result from any activities of or services provided by CHI's acting instructors, except only to the extent caused by lack of high standards of professional conduct of CHI acting instructors. Recipient waives, releases and forever discharges all claims against any of to release all CHI staff for any injuries, damages, losses or claims, whether known and unknown, which arise during or result from any activity of or services provided by the Released Parties under or in connection with the Continuing Education program, including but not limited to any such injury, damage, loss, or claim arising from any Continuing Education Classes
In no event will The Chikly Health Institute (CHI) be liable for damages of any kind, including, without limitation, direct, incidental or consequential damages (including, but not limited to, damages for lost profits, business interruption and loss of programs or information) arising out of the use of or inability to use CHI or its affiliates’ Web sites or their content, Chart room, or any other information provided on the Web sites or in specific products and services offered through the Web sites. While CHI takes reasonable steps to determine the accuracy and completeness of the content contained on its Web site, CHI disclaims all warranties as to the accuracy, completeness, adequacy, timeliness and your ability to use such content. You assume sole responsibility for your results using any content from CHI's Web sites.
No Filming, No Solicitation Notice
In order to keep a quality learning environment, no filming, solicitation, product sales from participants will be allowed during the seminars.
Cancellation of Seminar
The Chikly Health Institute is proud to run almost every of its scheduled seminars. In the unlikely event that a scheduled seminar does not proceed, you will notified via email or phone at least 30 days in advance of the seminar date and receive a full refund of the workshop fee from the organization that administer the seminar or event. CHI is not responsible for any lost wages or travel expenses incurred. CHI will make every effort to provide an alternate seminar that will fit your schedule.
CHI reserves the right to postpone or cancel an event, we recommend not to purchase airline tickets until you have checked with us to be sure event is confirmed.
New Editions of Study Guides
The coursework is constantly evolving, resulting in updated versions of Study Guides.
Minimum Pre-requisite for Attendance at Classes
Attendees at a US/Canada CHI seminars must meet one of the following criteria:
Have a license to touch
Have a comparable certificate if their state or locale does not require licensure
Be a student in a healthcare program
Be a graduate from a healthcare program awaiting licensure or certificate
Some rare exceptions exit
Adding a New Class to Schedule
If during an existing class there is sufficient demand, usually 20 or more registrants, CHI may add the next level class to the future schedule in that city.
Course Participation Progression
Many programs are hierarchical in nature, and the student is expected to successfully complete pre-requisites and show sufficient grasp of the material and skills prior to attending the next level course in a curriculum. The instructor and/or teaching assistants will assess the students abilities to effectively demonstrate the techniques taught in the course by checking hands on techniques of the students regularly during each day of class, and have the authority to determine if a student has successfully completed a class and may continue on to the next level/s of training.
This decision may be due to attendance, behavior, skill level or a combination. Any decision is made with the best interest of the student, their trade partners, and their patients in mind. The instructor or the home office administration will recommend steps that can be taken to be able to demonstrate successful completion of a class, such as repeating that class, repeating that class and/or prior classes, attending study groups, passing a certification exam, personal treatment and/or demonstrating the missing skills on an approved institute representative.
If a student feels they should be allowed to continue in a curriculum after the Instructor and/or Teaching Assistants have recommended otherwise, the student may appeal this decision by contacting the curriculum director.
Students are expected to attend the entire seminar in order to receive their certificate of attendance. Should unexpected circumstances arise and the course cannot be completed (such as due to illness), generally the certificate will only be issued after the full class is complete. The letter of attendance, with CEUs and contact hours listed, will be provided for the number of hours the participant was able to complete. The participant will be allowed to attend the portions missed at a later class free of charge or in some situations may be allowed to repeat the entire class.
Chikly Alumni / Find a Practitioner page
Upon successful completion, most CHI classes in the USA and Canada are eligible for listing on the CHI Alumni page ("Find a Pratitioner" page).
CHi website may also add your IAHE courses on the CHI Alumni page ("Find a Pratitioner" page).
CHI reserves the right to not list course completion if it was not satisfactorily completed or if the student felt they did not get the full value from attending.
Additionally, we strive to achieve and maintain the highest professional, ethical, moral, operational and educational standards. We take great pride in the quality of our alumni, staff and instructors. Our reputation and credibility are paramount to everyone's success. Therefore, we reserve the right to disassociate from any individuals we feel would harm these goals and who we believe does not live up to these standards. One potential dissociation step is to remove students from any and all listings on the CHI Alumni page ("Find a Pratitioner" page).
A person may attend a Chikly Health Institute class when they are pregnant. However, there may be certain techniques that are not advisable for a pregnant person to receive. This means that although they can practice the technique, they should not receive it. As such, they may need to bring someone to be their practice "body." This can be someone who is a non-therapist. If an additional "body" is not available, the Teacher should insure that people rotate partners during the trades.
The Teacher should be made aware of any pregnant students. They will determine at the end of the class if a student needs to repeat the class before moving on to the next level. If the Teacher felt that they were able to give all the techniques, as well as receive a fair amount of techniques, the Teacher can approve the student to move on to the next class. If the student must repeat the class, they may do so for no charge. If the pregnant student prefers to just audit the class (not participate in any of the hands-on work), they may. They will still be required to pay for the audit, but may then fully take the class at another date at no additional charge.
Using CHI Online Community
When you send emails specifically to CHI, you are communicating with us electronically and you consent to receive communications from us electronically.
Examples of Unacceptable Uses of CHI Online Community:
1) Contribute any content that is infringing, libelous, defamatory, obscene, abusive, offensive or otherwise violates any law or right of any third party. Abuse, harass, humiliate, deceive, threaten, impersonate, intimidate or engage in any other abusive behaviors with those who comment on CHI.
2) Post any personal communications from anyone without their consent
3) Post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any CHI user.
4) Create or submit unwanted email to any other CHI users or any URL;
5) Submit stories or comments linking to affiliate programs, multi-level marketing schemes, or off-topic content or any other system.
6) Violate any laws in your jurisdiction. If you are an international user, you agree to comply with all local laws regarding online conduct and acceptable content
7) With the exception of accessing RSS feeds, you will not use any robot, spider, scraper or other automated means to access the site for any purpose without our express written permission. Additionally, you agree that you will not:
(a) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure;
(b) interfere or attempt to interfere with the proper working of the Site or any activities conducted on the Site; or
(c) bypass any measures we may use to prevent or restrict access to the Site;
This site contains Chat Rooms for participants. These Chat Rooms are not monitored, nore are they under the supervision of the Chikly Health Institute. CHI provides these links merely as a convenience and the inclusion of such links does not imply that CHI endorses or accepts any responsibility for the content or uses of such Chat Rooms.
CHI makes no representations or claims whatsoever about what is said in these chat rooms, including but not limited to any agreement, approval, information, etc. When you access these Chat Rooms you do so at your own risk and CHI is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these Chat Rooms or for the quality of any information or services available on such Chat Rooms.
We completely understand everyone’s important concerns about privacy. We are committed to protecting the privacy and security of your visits to this website. This policy has been developed by the Chikly Health Institute to address this important matter.
The Chikly Health Institute is committed to the privacy and security of our students. The Chikly Health Institute Student Records Policy complies with the Family Educational Rights and Privacy Act of 1974 (FERPA) - sometimes called the Buckley Amendment - which establishes students’ rights and institutions’ responsibilities regarding the privacy of education records. It provides guidelines for maintaining the confidentiality of education records and monitoring the release of information from those records.
Your Rights Under FERPA:
As a current or former Chikly Health Institute student, The Family Educational Rights and Privacy Act (FERPA) affords you certain rights regarding your education records. They are:
· The right to inspect and review your records. You may request to review your records by submitting a written request to the Institute having custody of such records;
· The right to seek amendment of your records which you believe are inaccurate, misleading, or otherwise in violation of your privacy rights. Requests for amendment of records must be in writing and must describe the specific portions of specific records that you wish to have amended, text or instructions as to the change desired, and the reasons why the change is justified;
· The right to restrict the disclosure of Directory Information; and
· The right to file a complaint with the Department of Education's Family Policy Compliance Office concerning alleged failures by the Institute to comply with the requirements of FERPA.
Definition of Education Records:
Education records are those records directly related to a student maintained by the Institute or by a party acting for the Institute.
Release of Education Records
Except as provided in FERPA (see below) or other applicable law, the Institute will not disclose personally identifiable information from your education records unless you provide a written release containing:
1. What information is to be released
2. To whom the information is to be released
3. The purpose for which it is to be released
4. Your signature and the date signed
All CHI staff or CHI associated entities can have access to student records and are responsible for protecting the identity of students and keeping student evaluations confidential.
Collection and Disclosure of Information:
To ensure that we are able to communicate effectively with visitors on our web site, we collect some information that can be directly associated with a specific person.
We may maintain e-mail lists to keep interested, eligible individuals informed about important CHI topics. We configure our list server software to refuse to divulge the email addresses of our list subscribers to anyone other than those whom we authorize.
We will not share, sell or lend your information to any third party outside of our close affiliates (for example a possible future Chikly Foundation, etc..).
You may always change your preference at any time for follow-up contacts by informing us directly.
We restrict access to Personal Information to those who need such access in the course of their duties for us. Your own efforts to protect against unauthorized access play an important role in protecting the security of your personal information. You should be sure to sign off when finished using a shared computer, and always log out of any site when viewing personal information.
Please contact us immediately if you suspect any fraud or deception related to CHI privacy and security procedures.
All content included on this site, such as text, graphics, logo, button icons, images, audio clips, digital downloads, data compilations, and software is the property of Chikly Health Institute (CHI) or IHH, Inc. unless otherwise stated, and is protected by United States and international copyright laws.
Except as specifically permitted herein, no portion of the Information on this site may be reproduced in any form or by any means without the prior written permission of the Chikly Health Institute (CHI).
If you use any outbound email link or form facility provided by this site, you agree not to use this service in a way that: is harmful to us, any member of Chikly Health Institute (CHI) or any email recipient; impairs our ability to do business in any way; modifies or reroutes the service; automatically accesses or uses the service or the information within it; or interferes with anyone's use and enjoyment of the service.
We are committed to preventing others from unauthorized access to the personal information you provide to us, and we maintain reasonable procedures and technology designed for this purpose. The Website has reasonable technical and organizational security measures in place to protect the loss, misuse or alteration of information under our control.
You can help to protect your information by safeguarding your Active password and using caution and discretion when posting information on public areas of the sites.
The Information made available on this website is presented for educational purposes only.
This Site is not intended for medical diagnosis or treatment, and is not intended to be a substitute for consultation with or treatment by a competent medical professional. The Information on this Site is not intended to suggest a diagnosis or course of treatment for any individual.
By visiting the Chikly Health Institute website, you agree that the laws of the state of Arizona, without regard to principles of conflict of laws, will govern these conditions of use and any dispute of any sort that might arise between you and the Chikly Health Institute (CHI).
You expressly agree that your use of the site or its links is at your sole risk. The site and all information on this site are provided "as is" on an "as available" basis, without warranty of any kind, either express or implied. All warranties are hereby disclaimed, including, but not limited to, the implied warranties of merchantability or fitness for a particular purpose, or the warranty of non-infringement. Without limiting the foregoing, CHI makes no warranty that (1) the site and information will meet your requirements, (2) the site and information will be uninterrupted, timely, secure, or error-free, (3) the results that may be obtained from the use of the site and information will be effective, accurate or reliable, and (4) the quality of any information obtained by you from the site will meet your expectations.
The Chikly Health Institute make all reasonable effort to update the site but his site could include technical or other mistakes, inaccuracies or typographical errors; the information on this site may be out of date, and CHI makes no commitment to update such information.
Waiver, Release and Limitation of Liability
You agree that neither CHI nor any of its agents, officers, directors, participating health care providers, owners or suppliers shall have any liability to you under any theory of liability or indemnity in connection with your access to or use of this site or any web site referenced in or linked to this site, any programs, classes or any services provided by CHI. You hereby release and forever waive any and all claims you may have against CHI and its agents, officers, directors, participating health care providers, owners and suppliers for losses or damages you sustain as a result of or in connection with your use of this site and its links and the information and any service, education or programs provided by CHI.
Links to Other Websites
This Site contains links to third-party web sites that are not under the control of the Chikly Health Institute.
CHI makes no representations whatsoever about any other web site to which you may have access through this site. When you access a non-CHI web site, you do so at your own risk and CHI is not responsible for the accuracy or reliability of any information, data, opinions, advice, or statements made on these sites or for the quality of any products or services available on such sites. CHI provides these links merely as a convenience and the inclusion of such links does not imply that CHI endorses or accepts any responsibility for the content or uses of such web sites.
User's Representations and Warranties
The Chikly Health Institute wishes to provide a comfortable, productive, and ethical learning environment. To this end, we encourage you to bring any grievances you may have to the attention of the office manager and if necessary upper level management. In light of possible concerns, we have implemented the following procedure:
If you feel that there has been inappropriate conduct on the part of the company, management, it’s employees, vendors, customer’s/students or any other entity related to the company, we request that you submit your grievance in writing to [email protected].
If you do not receive a sufficient response within 7 business days of your written submission, or you consider your matter to be an emergency, legal, ethical or safety issue, please also contact us directly by phone to expedite the complaint process. The company may request a conference with you at that time. If the matter is not resolved after that conference and you still believe it merits attention, it is requested that you immediately place your concerns in writing and bring the matter forward to upper level management.
It is the purpose of this grievance procedure to ensure a positive learning experience with respect and responsibility towards each other. We will make every effort to address any and all grievances in a timely manner with an acceptable resolution.
Time Limitations on Claims
You agree that the Policy on this page constitute the sole and exclusive agreement between you and CHI with respect to the site, services, programs, classes and the Information therein.
Claims of Intellectual Property Violations
CHI abides by the Digital Millennium Copyright Act (DMCA) by responding to notices of alleged infringement that comply with the DMCA and other applicable laws.In appropriate circumstances and at CHI’s sole discretion, that response may include removing, disabling and/or terminating access to material residing on the Site that is claimed to be infringing, in which case we will make a good-faith attempt to contact the person who submitted the affected material so that they may make a counter notification, also in accordance with the DMCA.
CHI has no responsibility for content on other web sites that you may find or access when using CHI’s products or services. Material available on or through other web sites may be protected by copyright and the intellectual property laws of the United States and/or other countries.
You agree to periodically refer back to this page for the latest information.